eSIM FAQ

What is an eSIM?

An eSIM is a digital SIM that lets you activate a mobile data plan without inserting a physical SIM card.

When should I install my eSIM?

You can install it before departure, then activate and use it when you arrive at your destination.

Can I use hotspot sharing?

Most Yu Cloud travel eSIM plans support hotspot sharing when the local network and device allow it.

Do I need support after purchase?

Our team can help with setup questions and plan recommendations, including support for local customers in Toronto.